How it works and answers for frequently asked questions:

Each participant will be required to register and create their own unique USER ID and password @cesesupport.com and register/reserve/purchase their own course(s)/spot(s).

Select which course type you would like:

Virtual – the participant will receive virtual Zoom meeting information and the course materials.

In-person – the participant will reserve a seat at the desired location and the course materials. Seats are limited.

Self-Study course(s) – the participant will receive all course material and prerecorded videos of the Live class presentation. The Self-Study course can be started & completed as you would like, the quiz must be taken and passed and the course completion at 100% to receive course credit and hours.

Upon completion of the Zoom or In-person session, each participant will need to sign into their account and complete a quiz, which must be taken and passed and the course completion at 100% to receive course credit and hours.

For multiple people viewing the Zoom meeting in the same room, only 1 person needs to sign into the Zoom Meeting.

NATE ID information can be added to your profile found in the My Account area. If you add your NATE ID to your account, we will submit your CEU’s to NATE on your behalf. All certificates will have the NATE course ID for your records.

How to Register for a Course:

If you are purchasing the course for yourself, you can simply add the course to your cart and at checkout, remember to add an Account # or PO for processing.

You can add as many courses as you would like to your cart.

Team Members Feature

If you want to purchase/register the Event/Course for someone else.

Add Team Members to your account dashboard.

This is for Dealer Principles, Office Administration, and Service Managers of dealerships.

At this time there can only be one Website Technician Manager per dealership.

Sign in and please navigate to your account dashboard.

Once you have navigated to your account dashboard add the technician as a Team Member.

After the Team Member has been added, you will be able to use a User switching tool to switch to the technician and register the technician for Events/Course’s on their behalf.

The team members will receive a Welcome email with their User ID and a link to set their password.

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